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Cookie & Tracking Technologies Notice

Effective date: June 22, 2026

About this notice

This Cookie & Tracking Technologies Notice explains the cookies and similar technologies used on shophealthcare.com (the "Site"), operated by Core Value Insurance Associates, LLC (NPN #19482230), 1 Century Lane, Miami Beach, FL 33139 ("ShopHealthcare," "we," "us"). ShopHealthcare is a licensed, independent, off-exchange health insurance brokerage. It is not an insurance carrier, not the ACA Marketplace or HealthCare.gov, and not a government agency.

This notice works together with our Privacy Policy, our Health Data Practices notice, our Communications notice, and our Terms of Service. Where this notice and the Privacy Policy describe the same practice, read them together; the Privacy Policy controls your overall privacy rights.

What cookies and similar technologies are

"Cookies" are small text files a website stores on your device. "Similar technologies" include pixels (also called tags or beacons), software development kits (SDKs), and local storage. They can be:

Pixels are not stored on your device the way cookies are; they are small bits of code on a page that fire when the page loads or you take an action, and they can send information (and read or set cookies) for the company that provided them.

The categories we use

We group the technologies on our Site into three categories.

Strictly necessary

These are required for the Site to function — for example, to load pages, keep your enrollment session together as you move through it with our AI assistant Nora, remember your progress, and provide basic security. The Site will not work properly without them, so they are always on and are not used for advertising. This includes the container/loader function of Google Tag Manager (described below) and first-party session and local-storage entries.

Analytics

These help us understand how visitors find and use the Site — which pages are viewed, how long the quote/enrollment flow takes, and where people drop off — so we can improve it. We use Google Analytics 4 for this.

Advertising

These help us measure and improve our advertising and, in some cases, reach people with relevant ads on other platforms. We use the Meta Pixel and the Meta Conversions API for this. As explained below, this category is the one most likely to be treated as a "sale" or "share" under state privacy laws.

The specific tools on our Site

Google Tag Manager (GTM)

GTM is a tag-management container from Google that loads and controls the other tags on the Site (such as GA4 and the Meta Pixel). The container itself does not, by default, collect personal information about you for its own purposes; it is the delivery mechanism for the tags described here. Because it is what makes the Site's measurement work, we treat the GTM container as strictly necessary, while the tags it loads fall into their own categories. Google acts as our service provider for GTM. See Google's terms at marketingplatform.google.com/about/tag-manager.

Google Analytics 4 (GA4)

Category: Analytics. GA4 measures Site usage. It typically sends to Google information such as your IP address (which Google uses to derive coarse, city/region-level location and then discards in this form), device and browser type, pages viewed, referring website, the actions you take on the Site, and a randomly generated analytics identifier stored in a cookie. We have configured GA4 for advertising and analytics measurement of our own Site. We do not use GA4 to send Google your name, email, phone number, date of birth, health answers, or insurance card information. Google processes this data as described at policies.google.com/privacy; you can opt out of Google Analytics across sites using Google's browser add-on at tools.google.com/dlpage/gaoptout.

Meta Pixel

Category: Advertising. The Meta Pixel is code from Meta Platforms, Inc. (Facebook/Instagram) that fires when you view pages or complete key steps (for example, starting a quote or submitting a lead). It can send to Meta information such as your IP address, browser/device data, the page URL, the event you took, and a Meta browser cookie identifier, which Meta may match to a Facebook or Instagram account. We use it to measure ad performance and to build and reach audiences. We have configured our events so that we do not intentionally transmit sensitive details such as your specific health conditions, date of birth, or insurance card data to Meta. Meta processes this data as a business partner; see facebook.com/privacy/policy.

Meta Conversions API (CAPI)

Category: Advertising. CAPI is a server-side companion to the Pixel. Instead of sending data only from your browser, our server sends conversion events (such as "lead submitted") directly to Meta, sometimes including hashed (scrambled) identifiers like a hashed email or phone number so Meta can match the event to an ad. This improves measurement accuracy when browser-based tracking is blocked or limited. We limit CAPI to advertising-measurement events and do not send your health answers or insurance card data through it.

A note on what we do not track here

The sensitive information you provide during enrollment — your basic health and eligibility answers and any insurance card scan you upload — is handled separately and is not shared with our analytics or advertising tools. How that information is collected, used, and retained is described in our Health Data Practices notice. We do not collect your Social Security number on the Site, and payment for any coverage you choose is handled by the insurance carrier at enrollment, not by these tracking tools.

Cookie categories at a glance

Category What it does Tools Data it can send Can you turn it off?
Strictly necessary Makes the Site work — sessions, enrollment progress, security, tag loading First-party session/local storage; Google Tag Manager container Session identifiers, basic device/security data No — required for the Site to function
Analytics Measures how the Site is used so we can improve it Google Analytics 4 IP address, device/browser, pages viewed, on-site actions, analytics cookie ID Yes — browser controls and the GA opt-out add-on
Advertising Measures and improves our ads; may build/reach audiences Meta Pixel, Meta Conversions API IP address, device/browser, page and event data, Meta cookie ID, and (via CAPI) hashed email/phone Yes — Do Not Sell/Share, Global Privacy Control, browser and Meta ad controls

"Sale" and "share" under state privacy laws, and how to opt out

We do not sell your personal information for money. We also state plainly across our Site that we never sell your data. However, several U.S. state privacy laws (such as California's CCPA/CPRA) define "sale" and "share" broadly — broadly enough that using advertising technologies like the Meta Pixel and Conversions API to disclose online identifiers for cross-context behavioral advertising can be treated as a "sale" or "share" even when no money changes hands. To be transparent, we treat our advertising category as potentially involving a "sale" or "share" under those laws.

You can opt out of this in the following ways:

Opting out of advertising does not stop the strictly necessary or, unless you also disable them, the analytics technologies, and it does not delete data already collected. For your other privacy rights (access, deletion, correction), see our Privacy Policy.

Managing cookies in your browser

Most browsers let you see what cookies are stored, block or delete them, and block third-party cookies. Doing so may break parts of the Site (for example, your enrollment session may not be remembered). Instructions for common browsers:

You can also use industry opt-out pages for many advertising partners at the Digital Advertising Alliance (optout.aboutads.info) and the Network Advertising Initiative (optout.networkadvertising.org). Mobile devices offer their own ad-tracking controls in iOS and Android settings.

Consent and our cookie banner

Our Site does not currently display a cookie consent or preference banner. We recommend, and intend, to add one so you can accept or reject the analytics and advertising categories before they load (and we will treat that banner as the primary way to manage these technologies once it is live). Until that banner is in place, you can control these technologies using the browser settings and opt-out methods described above, including Global Privacy Control. We will update this notice when a banner is added.

Do Not Track

Some browsers offer a "Do Not Track" (DNT) setting. There is no common industry standard for how to respond to DNT, so our Site does not currently respond to DNT signals. We do, however, honor Global Privacy Control as described above.

Changes to this notice

We may update this notice as our Site, tools, or the law change. When we do, we will revise the effective date at the top. Material changes will be described on the Site.

Contact us

Questions about this notice or your choices?

Core Value Insurance Associates, LLC
1 Century Lane, Miami Beach, FL 33139
Email: privacy@shophealthcare.com

This notice is governed by the laws of the State of Florida, where our company is headquartered, without regard to its conflict-of-laws rules, except where another state's privacy law applies to you and grants you greater rights.