Privacy Policy
Privacy Policy
Last Updated: February 24, 2026
Introduction
ShopHealthcare (“ShopHealthcare,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit shophealthcare.io or use our services (collectively, the “Services”).
By accessing or using our Services, you consent to the practices described in this Privacy Policy.
3. Important HIPAA Notice
ShopHealthcare is not a “Covered Entity” or “Business Associate” under the Health Insurance Portability and Accountability Act (HIPAA). We are not a healthcare provider, health plan, or healthcare clearinghouse.
While HIPAA does not apply to our Services, we implement HIPAA-inspired administrative, technical, and physical safeguards to protect sensitive information and maintain industry best practices for data security.
4. Information We Collect
4.1 Personal Information You Provide
We may collect the following categories of personal information when you use our Services:
Identifiers
Full name
Email address
Phone number
Mailing address
ZIP code, county, and state
Demographic Information
Date of birth
Gender (if required for insurance rating)
Household size and composition
Health-Related Information (Non-Clinical)
Tobacco use
Coverage preferences
Insurance eligibility information
Estimated household income
Current insurance status or premium (optional)
Account & Communication Data
Messages exchanged with our AI system
Form responses
Uploaded documents (if applicable)
4.2 Information Collected Automatically
When you access the Services, we may automatically collect:
IP address
Browser type and version
Device identifiers
Operating system
Pages viewed and interaction data
Time and date of visits
Referring URLs
4.3 Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enable essential website functionality
Analyze usage and performance
Improve user experience
You may manage cookie preferences through your browser settings. For more details, see our Cookie Policy.
5. How We Use Your Information
We use the information we collect to:
Provide insurance quotes and plan comparisons
Determine eligibility and pricing
Power and improve our AI recommendation engine
Communicate with you regarding your request or enrollment
Facilitate enrollment with insurance carriers or quoting partners
Comply with legal and regulatory requirements
Detect and prevent fraud or misuse
Improve the performance, reliability, and security of our Services
We do not use your information to provide medical advice or healthcare services.
6. How We Share Information
We may share your information in the following circumstances:
6.1 Insurance Quoting & Enrollment Partners
To provide quotes and facilitate enrollment, we securely share necessary information with:
Insurance carriers
Insurance quoting platforms (including Quotit)
Enrollment and underwriting partners
These parties are contractually obligated to protect your information and use it only for authorized purposes.
6.2 Service Providers
We may share information with trusted service providers who assist with:
Hosting and infrastructure
Analytics
Customer communications
Security and monitoring
6.3 Legal Obligations
We may disclose information if required to:
Comply with applicable laws or regulations
Respond to lawful requests by public authorities
Protect our rights, users, or the public
6.4 Business Transfers
If ShopHealthcare is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information, including:
Encrypted data transmission (HTTPS/TLS)
Access controls and authentication
Limited internal access on a need-to-know basis
Monitoring and logging
Reputable cloud infrastructure providers
No method of transmission or storage is 100% secure. We cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as necessary to:
Provide our Services
Meet legal, regulatory, or contractual obligations
Resolve disputes
Enforce agreements
Retention periods vary depending on the type of data and purpose.
9. Your Privacy Rights
9.1 General Rights
You may request to:
Access the personal information we hold about you
Correct inaccurate information
Delete your personal information (subject to legal obligations)
9.2 California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to:
Know what personal information we collect and disclose
Request deletion of personal information
Opt out of the “sale” or “sharing” of personal information (we do not sell personal data)
We will not discriminate against you for exercising your rights.
10. Communication Preferences
You may opt out of:
Promotional emails by using the unsubscribe link
Non-essential SMS communications by replying “STOP”
Service-related communications may still be sent when necessary.
11. Children's Privacy
ShopHealthcare is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
12. Third Party Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Services after changes constitutes acceptance.
14. Contact Us
If you have questions or requests regarding this Privacy Policy or your personal information, contact us at:
Email: scott@hygeiainsurance.com
Website: https://shophealthcare.io